Contact Toora Mart supermarket – Kampala Uganda

Get in Touch

We Are Always
Here to Help.

Home / Contact

How can we help you today?

Customer service · Product queries · Bulk supply partnerships · General inquiries

⚡ Same-Day Response During Store Hours

Direct Channels

Reach Us Instantly.

Choose your preferred way to connect — we typically respond within the hour during business hours.

💬

Fastest Response

WhatsApp

Chat with our team directly on WhatsApp. Ideal for quick product questions, shopping queries, or to confirm stock availability before your visit.

+256 782 012031

💬 Chat on WhatsApp

Tap to open WhatsApp with a pre-filled message

📞

Customer Service

Main Phone Line

Speak directly with our in-store team. Best for same-day queries, product availability, or general shopping assistance. Available during all store hours.

0762 866 400

📞 Call Now

Open 24 Hours · 7 Days a Week

📱

Alternative Line

Second Contact

If our main line is busy, use this alternate number. Also available on MTN Mobile Money for payment confirmations and related queries.

+256 782 012031

📱 Chat on WhatsApp

MTN & Airtel Mobile Money accepted

🕐

We are available 24 hours a day, 7 days a week

Open 24 / 7 — Every Day of the Year

View Full Hours & Map →

Bulk & Wholesale

Bulk Supply Partnerships & Institutional Orders.

Toora Mart is equipped to service institutional and bulk buyers — including schools, restaurants, hotels, catering businesses, NGOs, and corporate offices in Kampala and the surrounding region.

We offer dedicated account management for high-volume buyers, negotiated pricing on selected product categories, and structured collection or arranged delivery coordination. Please use the inquiry form to describe your needs and a senior team member will follow up.

Popular Bulk Categories

✓ Kakira Sugar — 50kg bags and bulk packs
✓ Maganjo Maize Flour & Supreme Wheat Flour — large format bags
✓ Pishori & Long Grain Rice — per sack quantities
✓ Mukwano Sunflower Oil — 20L and bulk containers
✓ Lato UHT Milk & Dairy — case and pallet quantities
✓ Fresh Produce — matooke, potatoes, tomatoes by crate
✓ Rwenzori Water — pallet orders for events and offices

Prefer to WhatsApp Directly?

Send us a WhatsApp message describing your bulk order requirements — include the product, quantity, and intended use.

💬 WhatsApp Bulk Inquiry

Bulk & Wholesale Inquiry

Complete the form below. We will respond within the same business day.

Alternatively, call us directly at 0762 866 400 or WhatsApp us.

Quick Answers

Frequently Asked.

Can't find your answer? Chat with us on WhatsApp — we respond within the hour.

💬 Ask on WhatsApp
Do you offer home delivery? +
Currently, Toora Mart operates as an in-store retail destination. We do not offer scheduled home delivery. However, for large bulk orders, we can discuss collection arrangements or refer you to local logistics partners. WhatsApp us for details.
What payment methods do you accept? +
We accept cash (UGX), MTN Mobile Money, and Airtel Money at our checkout counters. We are working to expand payment options — contact us for the latest updates.
Can I pre-order products in bulk before visiting? +
Yes. For bulk or institutional orders, we recommend calling ahead or sending a WhatsApp inquiry at least 24 hours in advance so we can confirm stock levels and prepare your order efficiently.
Are your prices fixed, or is there room for negotiation on bulk orders? +
Standard retail prices are fixed for all walk-in customers. For verified bulk buyers and institutional accounts placing regular, high-volume orders, we can discuss dedicated pricing arrangements. Please use the inquiry form on this page to get the conversation started.
Do you verify product expiry dates? +
Absolutely. Expiry date audits are conducted daily as part of our inventory management protocol. We apply a strict FIFO (First In, First Out) rotation system. Products within 30 days of expiry are flagged and reviewed. We never knowingly stock expired goods.
What are your opening hours on public holidays? +
Toora Mart is open 24 hours a day, 7 days a week — including all public holidays. We never close, so you can always count on us being here whenever you need us.

Still have questions?

Our team is available 24/7. The fastest way to reach us is always WhatsApp.

💬 WhatsApp Us Now Visit Our Store